| 000 | cam8a | |
| 001 | 2210080661024 | |
| 005 | 20091202103600 | |
| 008 | 061204s2007 enk b 001 0 eng | |
| 010 | ▼a 2006100398 | |
| 020 | ▼a9780470065266 (pbk. : alk. paper) | |
| 020 | ▼a0470065265 (pbk. : alk. paper) | |
| 035 | ▼a(KERIS)REF000012930910 | |
| 040 | ▼aDLC▼cDLC▼dDLC▼d221008 | |
| 050 | ▼aHF5415.5▼b.F563 2007 | |
| 082 | ▼a658.8/12▼222 | |
| 100 | ▼aFinnegan, David. | |
| 245 | 00 | ▼aImplementing CRM :▼bfrom technology to knowledge /▼cDavid Finnegan, Leslie P. Willcocks. |
| 260 | ▼aChichester, England ;▼aHoboken, NJ :▼bJohn Wiley & Sons, Inc.,▼cc2007. | |
| 300 | ▼axiii, 327 p. ;▼c24 cm. | |
| 490 | ▼aJohn Wiley series in information systems | |
| 504 | ▼aIncludes bibliographical references and index. | |
| 541 | ▼cGift;▼a이계남 도서출판 한경사 대표;▼d2009.06.22▼e(W0181401) | |
| 591 | ▼a등록번호W0181401- 졸업동문 이계남(한경사 대표) 기증도서: 2009 6.22 | |
| 650 | ▼aCustomer relations▼xManagement. | |
| 650 | ▼aCustomer services. | |
| 700 | 1 | ▼aWillcocks, Leslie. |
Implementing CRM :from technology to knowledge
Material type
단행본 서양서
Title
Implementing CRM :from technology to knowledge
Author's Name
Publication
Hoboken, NJ : John Wiley & Sons, Inc. c2007.
Physical Description
xiii, 327 p ; 24 cm.
Keyword
Includes bibliographical references and index.
Holdings Information
Call no. : 658.812 F310I
RReservation
MMissing Book Request
CClosed Stack Request
IInter-Campus Loan
CPriority Cataloging
PPrint
| Registration no. | Call no. | Location Mark | Location | Status | Due for return | Service |
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Registration no.
W0180147
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Call no.
658.812 F310I
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Location Mark
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Location
부민보존서고
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Status
대출가능
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Due for return
|
Service
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|
Registration no.
W0181401
|
Call no.
658.812 F310I =2
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Location Mark
G
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Location
부민보존서고
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Status
대출가능
|
Due for return
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Service
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