| 000 | cam7a | |
| 001 | 2210080660461 | |
| 005 | 20091127105052 | |
| 008 | 070516s2007 maua b 001 0 eng d | |
| 010 | ▼a 2007273583 | |
| 020 | ▼a9781423900849 (pbk.) | |
| 020 | ▼a1423900847 (pbk.) | |
| 035 | ▼a(KERIS)REF000013152971 | |
| 040 | ▼aAKC▼cAKC▼dAKC▼dBAKER▼dDLC▼d221008 | |
| 042 | ▼alccopycat | |
| 050 | ▼aHF5415.5▼b.W335 2007 | |
| 082 | ▼a658.8/12▼222 | |
| 100 | ▼aWagner, William P.,▼d1958- | |
| 245 | 00 | ▼aCustomer relationship management :▼ba people, process, and technology approach /▼cWilliam P. Wagner, Michael Zubey. |
| 260 | ▼aBoston, Mass. :▼bThomson Course Technology,▼cc2007. | |
| 300 | ▼axiii, 191 p. :▼bill. ;▼c24 cm. | |
| 504 | ▼aIncludes bibliographical references and index. | |
| 541 | ▼cGift;▼a이계남 도서출판 한경사 대표;▼d2009.06.22▼e(W0181313) | |
| 591 | ▼a등록번호W0181313- 졸업동문 이계남(한경사 대표) 기증도서: 2009 6.22 | |
| 650 | ▼aCustomer relations▼xManagement. | |
| 650 | ▼aCustomer relations▼xData processing. | |
| 650 | ▼aBusiness intelligence. | |
| 700 | 1 | ▼aZubey, Michael. |
| 950 | 0 | ▼bUSD59.95 |
Customer relationship management :a people, process, and technology approach
Material type
단행본 서양서
Title
Customer relationship management :a people, process, and technology approach
Author's Name
Publication
Boston, Mass. : Thomson Course Technology c2007.
Physical Description
xiii, 191 p : ill. ; 24 cm.
Keyword
Includes bibliographical references and index.
Holdings Information
Call no. : 658.812 W118C
RReservation
MMissing Book Request
CClosed Stack Request
IInter-Campus Loan
CPriority Cataloging
PPrint
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|---|---|---|---|---|---|---|
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Registration no.
W0181313
|
Call no.
658.812 W118C =2
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Location Mark
G
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Location
부민보존서고
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Status
대출가능
|
Due for return
|
Service
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Registration no.
W0198218
|
Call no.
658.812 W118C
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Location Mark
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Location
부민보존서고
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Status
대출가능
|
Due for return
|
Service
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