| 000 | cam7a | |
| 001 | 2210080660461 | |
| 005 | 20091127105052 | |
| 008 | 070516s2007 maua b 001 0 eng d | |
| 010 | ▼a 2007273583 | |
| 020 | ▼a9781423900849 (pbk.) | |
| 020 | ▼a1423900847 (pbk.) | |
| 035 | ▼a(KERIS)REF000013152971 | |
| 040 | ▼aAKC▼cAKC▼dAKC▼dBAKER▼dDLC▼d221008 | |
| 042 | ▼alccopycat | |
| 050 | ▼aHF5415.5▼b.W335 2007 | |
| 082 | ▼a658.8/12▼222 | |
| 100 | ▼aWagner, William P.,▼d1958- | |
| 245 | 00 | ▼aCustomer relationship management :▼ba people, process, and technology approach /▼cWilliam P. Wagner, Michael Zubey. |
| 260 | ▼aBoston, Mass. :▼bThomson Course Technology,▼cc2007. | |
| 300 | ▼axiii, 191 p. :▼bill. ;▼c24 cm. | |
| 504 | ▼aIncludes bibliographical references and index. | |
| 541 | ▼cGift;▼a이계남 도서출판 한경사 대표;▼d2009.06.22▼e(W0181313) | |
| 591 | ▼a등록번호W0181313- 졸업동문 이계남(한경사 대표) 기증도서: 2009 6.22 | |
| 650 | ▼aCustomer relations▼xManagement. | |
| 650 | ▼aCustomer relations▼xData processing. | |
| 650 | ▼aBusiness intelligence. | |
| 700 | 1 | ▼aZubey, Michael. |
| 950 | 0 | ▼bUSD59.95 |
Customer relationship management :a people, process, and technology approach
종류
단행본 서양서
서명
Customer relationship management :a people, process, and technology approach
발행사항
Boston, Mass. : Thomson Course Technology c2007.
형태사항
xiii, 191 p : ill. ; 24 cm.
주기사항
Includes bibliographical references and index.