000 | cam a | |
001 | 2210080550404 | |
005 | 20140224140327 | |
008 | 030509s2004 njua b 001c0 eng | |
010 | ▼a2003010821 | |
020 | ▼a0130981095 | |
035 | ▼a(KERIS)BIB000009239335 | |
040 | ▼a241044▼c241044▼d211044▼d221008 | |
042 | ▼apcc | |
050 | ▼aK2390▼b.C655 2004 | |
082 | ▼a303.6/9▼221 | |
100 | ▼aColtri, Laurie S. | |
245 | 00 | ▼aConflict diagnosis and alternative dispute resolution/▼cLaurie S. Coltri. |
260 | ▼aUpper Saddle River, N.J.:▼bPrentice Hall,▼cc2004. | |
300 | ▼axxix, 638 p.:▼bill.;▼c26 cm. | |
504 | ▼aIncludes bibliographical references (p. 582-590) and index. | |
505 | ▼aBasic definitions -- Dispute resolution processes : an introduction -- Of artisans, invisible veils and philosophical maps : our preconceptions about conflict and how they shortchange us -- Conflict diagnosis -- Recurrent themes in conflict diagnosis -- Step 1 : Describe the conflict -- Step 2 : Identify the sources of the conflict -- Step 3 : Perform an interests analysis -- Step 4 : Assess the character of the conflict as constructive or destructive -- Step 5 : Assess the levels of trust and develop strategies to increase or preserve it -- Step 6 : Assess the impediments to resolving the conflict -- Step 7 : Assess the negotiation styles and practices of the participants -- Step 8 : Assess power and alternatives to a negotiated agreement -- Step 9 : Consider diversity issues at play in the conflict -- Mediation : An introduction -- Advantages and disadvantages of mediation -- The process of mediation -- The law and ethics of mediation -- Arbitration -- Nonbinding evaluation -- Mixed (hybrid) and multimodal dispute resolution processes -- Power tools and magic keys : using conflict diagnosis to manage legal disputes and select ADR processes. | |
541 | ▼cGift;▼a이상문 네브레스카대학교수;▼d2013/11/06 ;▼e(W0200146-7) | |
650 | ▼aDispute resolution (Law) | |
650 | ▼aMediation. | |
650 | ▼aNegotiation. | |
650 | ▼aConflict management. | |
950 | 0 | ▼b$105.80 |
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