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1 . Academic Journal
음식배달 플랫폼 서비스 품질과
고객
충성
도의 관계에서 브랜드이미지의 매개효과
Mediating Effect of Brand Image in the Relationship between Food Delivery Platform Service Quality and Customer Loyalty
저자
by
선일석 / Il-seok Sun
;
이충효 / Choong-hyo Lee
.
소스
혁신기업연구 / Innovation Enterprise Research (IER)
. Mar 31, 2024 9(1):19
Full Text (KISS)
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4 . Academic Journal
커피전문점 소비자가 지각하는 소비가치가
고객
만족도,
고객
선호도,
고객
충성
도 및 재방문의도에 미치는 영향: 부산지역 카페를 중심으로
저자
by
정지훈 (Jung, Ji-Hun)
;
김금영 (Kim, Kum-Young)
;
이준혁 (Lee, Jun-Hyuk)
.
소스
호텔관광연구
. 2024-01 26(1):45-65
Full Text (DBPIA)
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5 . Academic Journal
대학생이 지각한 기업의 ESG활동이
고객
충성
도, 구매의도에 미치는 영향
The Effect of Screen Golf Course Service Quality on Revisit
저자
by
이국권
;
윤인철
;
Kuk-Gwen Lee
;
In-Cheal Yoon
.
소스
The Journal of the Convergence on Culture Technology (JCCT), 10/31/2023, Vol. 9, Issue 5, p. 329-334
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6 . Academic Journal
해외진출 외식기업의 친환경 경영활동과 기업평판, 신뢰 및
고객
충성
도 간의 관계 연구
저자
by
김성일 (Sung Il Kim)
;
최장우 (Jang Woo Choi)
.
소스
e-비즈니스연구
. 2023-10 24(5):253-277
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4 . Dissertation/ Thesis
중국 농구 스포츠클럽의 서비스 스케이프, 지각된 가치,
고객
충성
도 및 지속 참여의도의 구조적 관계 / Structural Relationship between Service Scape, Perceived Value, Customer Loyalty and Continuous Participation Intention of Chinese Basketball Sports Club
저자
by
구양박 / OuYang. bo
.
소스
Full Text (dCollection)
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3 . Dissertation/ Thesis
중국 대학생 스포츠의류 선택속성과 소비가치, 구매의도,
고객
만족도,
고객
충성
도 간의 관계 / Relationship between the selection attributes of sportswear for China university students, consumption value, purchase intention, customer satisfaction, customer loyalty
저자
by
양곤 / Yang Kun
.
소스
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3 . Academic Journal
ESG경영과
고객
충성
도간의 관계에서 신뢰와 만족의 이중매개효과에 관한 연구 - ESG 문헌고찰 및 ESG경영 척도 활용 -
A Study on the Dual Mediation Effect of Trust and Satisfaction in the Relationship between ESG Management and Customer Loyalty
저자
by
허종호 / Jongho Huh
;
홍재원 / Jaewon Hong
.
소스
윤리경영연구 / Journal of Business Ethics
. Jul 31, 2023 23(1):99
Full Text (KISS)
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4 . Academic Journal
디저트 카페의 물리적 환경이 장소 애착 및
고객
충성
도에미치는 영향에 관한 연구
저자
by
김영옥
;
김태양
.
소스
산업혁신연구 (2024): 278-287.
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4 . Academic Journal
서비스 회복만족과
고객
충성
도 관계의 조절변수 및 매개변수 탐구 : 전환장벽을 중심으로
Exploration the Moderating and Mediating Variables in the Relationship between Service Recovery Satisfaction and Customer Loyalty : Focusing on Switching Barrier
저자
by
김성홍
;
Kim, Sung-Hong
.
소스
경영컨설팅연구, 02/28/2023, Vol. 23, Issue 1, p. 253-264
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4 . Academic Journal
서비스 품질차원과
고객
충성
도 간 효과크기와 영향력에 관한 메타경로분석
저자
by
이용민 (Yongmin Lee)
;
김윤옥 (Yunok kim)
;
배병렬 (Byungryul Bae)
.
소스
대한경영학회지
. 2023-03 36(3):375-400
Full Text (DBPIA)
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