| 000 | cam a | |
| 001 | 2210080678826 | |
| 005 | 20091229140606 | |
| 008 | 060915s2007 enka b 001 0 eng | |
| 010 | ▼a 2006030743 | |
| 020 | ▼a0470028629 (pbk. : alk. paper) | |
| 020 | ▼a9780470028629 (pbk. : alk. paper) | |
| 035 | ▼a(KERIS)REF000012808396 | |
| 040 | ▼aDLC▼cDLC▼dDLC▼d221008 | |
| 050 | ▼aHD9980.5▼b.G776 2007 | |
| 082 | ▼a658.8▼222 | |
| 100 | ▼aGrönroos, Christian,▼d1947- | |
| 245 | 00 | ▼aService management and marketing :▼bcustomer management in service competition /▼cChristian Grönroos. |
| 250 | ▼a3rd ed. | |
| 260 | ▼aChichester, West Sussex, England ;▼aHoboken, NJ :▼bJ. Wiley & Sons,▼cc2007. | |
| 300 | ▼ax, 483 p. :▼bill. ;▼c24 cm. | |
| 504 | ▼aIncludes bibliographical references and index. | |
| 541 | ▼cGift;▼a이계남 도서출판 한경사 대표;▼d2009.06.22▼e(W0181570) | |
| 591 | ▼a졸업동문 이계남(한경사 대표) 기증도서: 2009 6.22 | |
| 650 | ▼aService industries▼xMarketing. | |
| 650 | ▼aCustomer services. | |
| 950 | 0 | ▼c(기증도서) |
Service management and marketing :customer management in service competition
Material type
단행본 서양서
Title
Service management and marketing :customer management in service competition
Author's Name
판 사항
3rd ed.
Publication
Hoboken, NJ : J. Wiley & Sons c2007.
Physical Description
x, 483 p : ill. ; 24 cm.
Keyword
Includes bibliographical references and index.
Holdings Information
Call no. : 658.8 G747S3
RReservation
MMissing Book Request
CClosed Stack Request
IInter-Campus Loan
CPriority Cataloging
PPrint
| Registration no. | Call no. | Location Mark | Location | Status | Due for return | Service |
|---|---|---|---|---|---|---|
|
Registration no.
W0181570
|
Call no.
658.8 G747S3
|
Location Mark
G
|
Location
부민자료실
|
Status
대출가능
|
Due for return
|
Service
|