| 000 | cam a | |
| 001 | 2210080517297 | |
| 005 | 20050831000000 | |
| 008 | 001006s1999 enkab b 001 0 eng | |
| 020 | ▼a0471984906 (pbk*) : ▼cUS$59.95 | |
| 040 | ▼a221008 | |
| 082 | ▼a658.8▼221 | |
| 100 | ▼aKasper, Hans. | |
| 245 | 00 | ▼aServices marketing management : ▼ban international perspective / ▼cby Hans Kasper, Piet van Helsdingen, Wouter De Vries, Jr. |
| 260 | ▼aChichester ; ▼aNew York : ▼bWiley, ▼cc1999. | |
| 300 | ▼axviii, 750 p. : ▼bill. (some col.), map ; ▼c25 cm. | |
| 504 | ▼aIncludes bibliographical references (p. 726-739) and index. | |
| 650 | ▼aService industries▼xMarketing▼xManagement. | |
| 650 | ▼aCustomer services▼xMarketing▼xManagement. | |
| 700 | ▼aHelsdingen, Piet van. | |
| 700 | ▼aVries, Wouter de. | |
| 950 | 0 | ▼b\29000 |
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Registration no.
W0153984
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Call no.
658.8 K186S
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Location Mark
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Location
부민보존서고
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Status
대출가능
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Due for return
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