Analysis and Performance Evaluation of E-Commerce Implementation
- Resource Type
- Conference
- Authors
- Fetaji, Majlinda; Fetaji, Bekim; Ali, Maaruf; Zeqiri, Izet; Snopce, Halil; Ebibi, Mirlinda
- Source
- 2021 International Conference on Computing, Networking, Telecommunications & Engineering Sciences Applications (CoNTESA) Computing, Networking, Telecommunications & Engineering Sciences Applications (CoNTESA), 2021 International Conference on. :45-49 Dec, 2021
- Subject
- Communication, Networking and Broadcast Technologies
Components, Circuits, Devices and Systems
Computing and Processing
Fields, Waves and Electromagnetics
General Topics for Engineers
Power, Energy and Industry Applications
Robotics and Control Systems
Signal Processing and Analysis
Transportation
Performance evaluation
Cloud computing
Sociology
Companies
Big Data
Electronic commerce
Stakeholders
e-commerce
e-retail
e-business
e-service
big data
cloud computing
- Language
The problems facing the implementation and adoption of e-commerce (electronic-commerce) is investigated in the Balkan region, specifically in North Macedonia. The strengths and weaknesses are analysed by using a questionnaire targeting the stakeholders and consumers located in Northern Macedonia. 40 consumers were chosen dealing with 20 selected companies. The total population under examination were gender balanced with their age starting from 18 years old. Each group had their own set of questions. The questions were of mixed modality consisting of binary responses, multiple choices and the use of the Likert Scale. The responses were analysed and recommendations made.