Social implications of agent-based planning support for human teams
- Resource Type
- Conference
- Authors
- Jiang, Wenchao; Fischer, Joel E.; Greenhalgh, Chris; Ramchurn, Sarvapali D.; Wu, Feng; Jennings, Nicholas R.; Rodden, Tom
- Source
- 2014 International Conference on Collaboration Technologies and Systems (CTS) Collaboration Technologies and Systems (CTS), 2014 International Conference on. :310-317 May, 2014
- Subject
- Aerospace
Communication, Networking and Broadcast Technologies
Computing and Processing
Planning
Games
Resource management
Virtual reality
Computational modeling
Legged locomotion
Turning
team coordination
human-agent interaction
mixed reality game
coalition formation
instructions
planning support
- Language
We present a field trial of how instructions from an intelligent planning agent are dealt with by distributed human teams, in a time-critical task setting created through a mixed-reality game. We conduct interaction analysis to examine video recorded field observations and game log data. The findings highlight the social process by which players interpret and negotiate the agent guidance as well as how these are intertwined with social dynamics of the teams. The insights can be used to develop an understanding of interactional issues around automated team instructions and inform the design of human-centred planning support systems.