Technology Issues Which Prevent Implementation of Enterprise Resource Planning Systems in LDCs’ Organizations
- Resource Type
- Conference
- Authors
- Yu, Sane; Osathanunkul, Khukrit
- Source
- 2023 7th International Conference on Information Technology (InCIT) Information Technology (InCIT), 2023 7th International Conference on. :277-280 Nov, 2023
- Subject
- Communication, Networking and Broadcast Technologies
Components, Circuits, Devices and Systems
Computing and Processing
Geoscience
Power, Energy and Industry Applications
Robotics and Control Systems
Signal Processing and Analysis
Training
Leadership
Supply chain management
Organizations
User interfaces
Enterprise resource planning
Interviews
SME
small and medium enterprise
Least Developed Countries
LCD
Enterprise Resource Planning
ERP
Software as a Services
SaaS
User Interface
Big data analytic
- Language
Southeast Asia’s lease developed countries’ poor infrastructure prevents the use of enterprise resource planning (ERP) systems. This study emphasis on several technology issues faced by Myanmar small and medium enterprise (SME) which prevent implementation of ERP system. A modernized cloud-based SaaS version of ERP can bring a lot of benefits to organizations by data integration and best practices. A lot of white paper, publications and textbooks are used as secondary sources of information in this article. Two corporate interviews are conducted to gather primary information in this article to know why Myanmar SMEs discontinue or do not implement ERP. This study found out the technology issues are poor user interface design, difficulties in integrating ERP with existing systems, managers’ lack of other functional knowledge, lack of proper training and poor support in decision making and/or supply chain management etc. This article investigates these difficulties mainly contribute the real inefficiencies and ineffectiveness for the those who uses ERP and who supplies ERP. Predictions had also been made about these issues would still be continued if the LDCs’ infrastructures are not upgraded and if the countries’ culture and organizations’ change management cannot support ERP implementations.