Lecture Notes in Computer Science 4th International Conference on Human-Centered Software Engineering (HCSE) 4th International Conference on Human-Centered Software Engineering (HCSE), Oct 2012, Toulouse, France. pp.275-282, ⟨10.1007/978-3-642-34347-6_18⟩ Human-Centered Software Engineering ISBN: 9783642343469 HCSE