When students enroll in community college, they interact with a range of individuals who help shape their college experiences. The role that faculty can play in creating a welcoming and inclusive campus environment has been well-documented (Felten & Lambert, 2020; Komarraju et al., 2010; Rendón, 2002). Yet personnel in student services divisions like financial aid, enrollment management, advising, counseling, and the registrar are key resources in helping students navigate college. Students are likely to seek out these individuals when they encounter challenges related to academic performance, paying for college, or understanding college policies. And staff in other student-facing units like the bookstore, public safety, and facilities and grounds often function as "the face" of the college for students. This report describes findings from a study of Caring Campus, a program developed and administered by the Institute for Evidence-Based Change (IEBC) to engage both academic and nonacademic staff in improving interactions with students and creating a culture of caring at community colleges. IEBC initiated the program in 2018. It also t serves as a companion piece to "Caring Campus: An Initiative to Involve Community College Staff in Increasing Students Success" (ED612130), which introduced the Caring Campus/Staff model and its theory of change along with early observations from the research.