An evaluation of a leadership development coaching and mentoring programme
- Resource Type
- JOURNAL
- Authors
- Le Comte, Lyndsay; McClelland, Beverley
- Source
- Leadership in Health Services, 2017, Vol. 30, Issue 3, pp. 309-329.
- Subject
- research-article
Research Paper
cat-HSC
Health & social care
cat-HMAN
Healthcare management
cat-HOB
HR & organizational behaviour
Organizational culture
Health leadership competencies
Health leadership initiatives
Program evaluation
Coaching and mentoring
- Language
- English
- ISSN
- 1751-1879
Purpose The purpose of this paper was to determine the value and impact of the Leadership Development – Coaching and Mentoring Programme at Counties Manukau Health and understand how the skills gained are applied. Design/methodology/approach Mixed-methods approach including surveys of programme participants and senior staff and semi-structured interviews with programme participants. Findings The survey response rate was 24.4 per cent for programme participants and 30 per cent for senior staff. Eight programme participants participated in semi-structured interviews. Of the 70 programme participants, 69 utilised their learning from the programme; 45 of 70 changed their approach to managing staff; and 40 of 68 programme participants reported that meeting with peers for triad group coaching was the most challenging aspect of the programme. Key themes identified through interviews included: working with others; not owning others’ problems; professional support and development; coaching and mentoring; future participants. Practical implications The majority of participants changed their leadership behaviours as a result of the programme, which has resulted in improved communication, a more supportive culture and distributed leadership. These changes contribute to better patient care. Originality value There is a paucity of evidence in the literature about the impact of coaching and mentoring programme on leadership development and how the skills gained in such programmes are applied in practice in a healthcare context. This evaluation helps to address that gap.