Discuss on tourist satisfaction of Tainan Si Yu house by Kano model and IPA model in Taiwan
- Resource Type
- Conference
- Authors
- Hsuan, Wu Ching; Zhe, Ke Wei; Yu, Zhang Zhe; You, Liu Zheng; Shun, Ke Young
- Source
- 2016 International Conference on Applied System Innovation (ICASI) Applied System Innovation (ICASI), 2016 International Conference on. :1-4 May, 2016
- Subject
- Communication, Networking and Broadcast Technologies
Computing and Processing
Engineered Materials, Dielectrics and Plasmas
Photonics and Electrooptics
Robotics and Control Systems
Signal Processing and Analysis
Indexes
Decision support systems
History
Silicon
Analytical models
Quality control
KANO Model
Si Yu House
Improve Facilities Satisfaction Analysis
Improve Customer Satisfaction
- Language
The research is an analysis of the data for investigating the satisfaction of the space and the landscape facilities that visitor's feeling of the Si Yu house. By offering the information of nearly four hundred visitors to make and analyzed the result with the Kano pattern. As these results can find the satisfaction of all the ages for the various facilities. It is useful to improve the space and the landscape facilities of SI YU House by it and increase their desire and satisfaction.