Mining Transportation Issues from Patient Portal Messages
- Resource Type
- Conference
- Authors
- Wang, Nan; Huang, Ming; Fan, Jungwei
- Source
- 2022 IEEE 10th International Conference on Healthcare Informatics (ICHI) ICHI Healthcare Informatics (ICHI), 2022 IEEE 10th International Conference on. :532-533 Jun, 2022
- Subject
- Bioengineering
Components, Circuits, Devices and Systems
Computing and Processing
Signal Processing and Analysis
Dimensionality reduction
Transportation
Medical services
Reliability
Informatics
Portals
patient portals
transportation of patients
health services accessibility
- Language
- ISSN
- 2575-2634
Some patients experience difficulties in accessing healthcare because they were not able to find reliable transportation. For this project, we collected every patient portal message sent by patients in 2019 and selected every message with words related to transportation. We ended up with 177,658 words out of the original 59 million words and we plan to implement sentence embedding and clustering, followed by t-SNE dimensionality reduction.