Factors influencing project quality in the design phase of building projects: A case in the Department of Building and Engineering Services of Botswana
- Resource Type
- Conference
- Authors
- Dodoo, E.N.D.; van Waveren, C.C.; Chan, K.-Y.
- Source
- 2010 IEEE International Conference on Industrial Engineering and Engineering Management Industrial Engineering and Engineering Management (IEEM), 2010 IEEE International Conference on. :651-655 Dec, 2010
- Subject
- Communication, Networking and Broadcast Technologies
Computing and Processing
General Topics for Engineers
Buildings
Project management
Government
Training
Planning
Employment
Mechanical engineering
building projects
project quality
project design phase
project management principles
- Language
- ISSN
- 2157-3611
2157-362X
There were numerous complaints regarding the quality of building projects ran by the Department of Building and Engineering Services (DBES) in Botswana. The aim of this study is to evaluate participants involving DBES projects by using 16 factors in the project design phase which may influence the quality of building projects. Empirical results show that DBES lacks commitment to continuous quality improvement and poor use of lessons learned to improve quality. The key focus area is adherence to project management principles and poor level in this area may contribute towards DBES's poor project quality. Moreover, this study identified 3 types of groups based from the respondents' attributes and explored the differences in group means.