This paper reports results from a high-fidelity driving simulator study (N=215) about a head-up display (HUD) that conveys a conditional automated vehicle's dynamic "uncertainty" about the current situation while fallback drivers watch entertaining videos. We compared (between-group) three design interventions: display (a bar visualisation of uncertainty close to the video), interruption (interrupting the video during uncertain situations), and combination (a combination of both), against a baseline (video-only). We visualised eye-tracking data to conduct a heatmap analysis of the four groups' gaze behaviour over time. We found interruptions initiated a phase during which participants interleaved their attention between monitoring and entertainment. This improved monitoring behaviour was more pronounced in combination compared to interruption, suggesting pre-warning interruptions have positive effects. The same addition had negative effects without interruptions (comparing baseline & display). Intermittent interruptions may have safety benefits over placing additional peripheral displays without compromising usability.
Comment: Accepted for publication at the 2024 ACM Conference on Human Factors in Computing Systems (CHI'24)