The synthesis and characterization of the fluxional, d(10) cyclotriphosphazene complexes, [MLCl(2)] (M = Zn, Cd, and Hg; L = spiro-[(1,1'-biphenyl)-2,2'-dioxy]tetrakis(4-methyl-2-pyridyloxy)cyclotriphosphazene), are described. Single-crystal X-ray structures show that the zinc complex has crystallized into two crystal forms: one as a tetrahedral species, with a N(2)Cl(2) donor set in which a geminal pair of the pendant pyridyloxy nitrogen atoms binds to the zinc, and the other as a trigonal-bipyramidal (tbp) one, with an N(3)Cl(2) donor set. The third nitrogen atom comes from the phosphazene ring and the two pyridyl ligands are non-geminal. The asymmetric unit of the cadmium complex contains three structurally distinct molecules. One molecule has a tbp structure similar to that of the zinc complex. The second molecule has a six-coordinate, distorted octahedral geometry around the cadmium center with a N(4)Cl(2) donor set, with three of the nitrogen donor atoms coming from the pendant pyridyloxy arms. The third site contains a tbp complex and a distorted octahedral species with a relative occupancy of 3:1. The identification of these three different forms in the one crystal suggests that the energy difference between the tbp and distorted octahedral isomers is not large. Quantitative analysis of the (1)H NMR and variable-temperature (31)P NMR spectra of the zinc, cadmium, and mercury complexes in a CD(2)Cl(2) solution, coupled with the X-ray structural results, shows that an associative fluxional mechanism (ΔS(++) < -65 J mol(-1) K(-1)) is operating.