[Survey of Pharmacists' Knowledge, Actions and Confidence in Medication Education to Patients with Hearing Disabilities]
- Resource Type
- Authors
- Naomi Hyoguchi; Masatoshi Hoshino; Toshio Kubota; Tomoko Kamauchi
- Source
- Yakugaku zasshi : Journal of the Pharmaceutical Society of Japan. 140(10)
- Subject
- Health Knowledge, Attitudes, Practice
Best practice
media_common.quotation_subject
education
Pharmacist
Pharmaceutical Science
Pharmacists
030226 pharmacology & pharmacy
01 natural sciences
Literacy
03 medical and health sciences
0302 clinical medicine
Nursing
Patient Education as Topic
Hearing disability
Surveys and Questionnaires
otorhinolaryngologic diseases
Humans
media_common
Pharmacology
Health professionals
010405 organic chemistry
Communication
Self Concept
0104 chemical sciences
Persons With Hearing Impairments
Action (philosophy)
Clinical Competence
Communication skills
Psychology
Comprehension
- Language
- ISSN
- 1347-5231
Health professionals should adopt best practices that are cognizant of the communication skills of their patients. Pharmacists should be knowledgeable about hearing disabilities to effectively provide medication education to deaf and hard-of-hearing (HH) patients. The Act for Eliminating Discrimination against Persons with Disabilities requires pharmacists to take the appropriate actions to their patients. However, awareness about the appropriate actions for eliminate discrimination has not increased among medical professionals. This survey examined the knowledge about hearing disabilities, practice of appropriate actions and confidence in medication education to deaf and HH patients on 216 pharmacists in Yahata Pharmaceutical Association in November 2019. Pharmacists had poor awareness about hearing disabilities and about 30% of participants misunderstood appropriate actions in communication to deaf and HH patients. Practice of appropriate action in medication education were taken by only about half of the participants. In particular, placing Ear symbol had not be taken at all. Participants felt that they could provide medication education sufficiently by written materials in spite of poor understanding about the literacy of deaf individuals. On the other hand, they felt unconfident due to lack of understanding about hearing disabilities and how to communicate with their patients. This survey suggests that pharmacists need to learn about hearing disabilities for effective communication and practice of appropriate action in medication education to patients with hearing disabilities. Learning hearing disabilities may enable them to take the actions that are necessary to eliminate discrimination and enhance their confidence in providing medication education.