The fate of a massive star during the latest stages of its evolution is highly dependent on its mass-loss history and geometry, with the yellow hypergiants (YHGs) being key objects. We present near-IR interferometric observations of the famous YHG IRC+10420 and blue spectra taken between 1994 and 2019. Our 2.2-μm GRAVITY/VLTI observations attain a spatial resolution of ∼5 stellar radii and spatially resolve the hot emission in the K -band tracing the gas via Na i doublet emission and the Br γ emission. Our geometric modelling reveals a compact neutral zone (Na i) which is slightly larger than the continuum but within an extended Br γ emitting region. Our study confirms an hour-glass geometry of the wind, but we find no signature of a companion at 7–800 au separations at the contrast limit of our observations (3.7 mag at 3 σ) to explain this geometry. We report an evolution of the ejecta over 7 yr, and constrain the opening angle of the hour-glass to be <10°. Lastly, we present the first blue optical spectra of IRC+10420 since 1994. The multi-epoch data indicate that the spectral type, and thus temperature, of the object has essentially remained constant during the intervening years. Therefore, the observed increase in temperature of 2000 K in less than two decades prior to 1994 is now halted. This suggests that this YHG has 'hit' the White Wall in the HR-diagram preventing it from evolving blue-wards, and will likely undergo a major mass-loss event in the near future. [ABSTRACT FROM AUTHOR]