[Display omitted] • Cu-mordenite zeolites are characterized using a variety of complementary methods. • The zeolites are active in the direct conversion of methane to methanol using a stepwise protocol. • The active site requirements for methane to methanol and NH 3 -SCR are different. The direct conversion of methane to methanol has the potential of substantially reducing methane emissions and flaring, as such a process might provide an alternative for remote natural gas locations. In this report, we investigate the performance of a range of Cu-exchanged mordenite zeolites as active materials for such a reaction, employing a stepwise protocol comprising activation in oxygen, methane loading, and methanol extraction with steam. We employ in situ HERFD XANES, FT-IR spectroscopy with CO as probe molecule, and XPS to investigate the Cu species in the zeolites during the process. The activity of the materials is investigated both for methane to methanol conversion and NH 3 Selective Catalytic Reduction of NO x. It is demonstrated that, despite the fact that the same zeolite materials are active both for NH 3 -SCR and direct methane to methanol conversion, the active site requirements for these two reactions are different. [ABSTRACT FROM AUTHOR]