Sharma, S, Deller, J, Biswal, R & Mandal, M K 2009, ' Emotional intelligence : Factorial structure and construct validity across cultures ', International Journal of Cross Cultural Management, vol. 9, no. 2, pp. 217-236 . https://doi.org/10.1177/1470595809335725 Sharma, S, Deller, J, Biswal, R & Mandal, M K 2009, ' Emotional intelligence : Factorial structure and construct validity across cultures ' International Journal of Cross Cultural Management, vol 9, no. 2, pp. 217-236 . DOI: 10.1177/1470595809335725