The purpose of this study is to investigate the effect of artificial The purpose of this study is to investigate the effect of artificial intelligence service quality on economic behavioral intention of unmanned delivery service in China, and to investigate whether there is a mediating effect of consumer commitment, technology acceptance and innovation resistance between artificial intelligence service quality and economic behavioral intention of unmanned delivery service in China. For this purpose, literature research and empirical research were conducted. For the literature study, the study organized and systematized the theories on the impact of the artificial intelligence service quality of unmanned delivery boxes in China on economic behavioral intention and consumer immersion, and technology acceptance and innovation resistance by using various related papers, statistical data, professional books, and periodicals, focusing on domestic and foreign precedent studies. Through these previous studies, research models and research hypotheses were presented and hypotheses were verified through empirical analysis.The survey for the empirical analysis of this study was conducted for 7 days from October 9, 2022 to October 15, 2022, through a questionnaire survey of consumers who know or have used the artificial intelligence service of the unmanned courier service in China. Data were collected through an open questionnaire online. In this study, a total of 518 questionnaires were collected, and the final 466 questionnaires were used for empirical analysis, excluding 52 questionnaires that were insincerely written or omitted. The data collected in the survey were analyzed using SPSS 26 and AMOS 26 and PROCESS macro statistical programs to identify the general characteristics of the sample. Reliability and validity of the measurement tools were confirmed through reliability analysis and validity verification. Correlation analysis was conducted to identify the correlation between the factors. The results of the study are summarized as follows. First, AI service quality had a significant effect on economic behavioral intention in both process quality and outcome quality. However, it was found that personalization among the components of process quality had a significant positive effect, but responsiveness and real-time did not have a significant effect. In the result quality, safety, convenience, and reliability all had a significant positive effect on economic behavioral intention. Second, AI service quality has a significant positive effect on consumer commitment in both process quality and result quality. However, in the process quality, responsiveness, real-time, and personalization among the components had a significant positive effect on consumer commitment, but in the result quality, only safety had a significant positive effect on consumer commitment, and convenience and reliability did not have a significant effect. Third, consumer commitment had a significant positive effect on economic behavioral intention. Fourth, consumer commitment had a significant mediating effect on the relationship between AI service quality and economic behavioral intention. Fifth, technology acceptance did not have a positive (+) moderating effect on the relationship between artificial intelligence service quality and economic behavioral intention, that is, it did not have a positive (+) moderating effect on the relationship between both process quality and outcome quality and economic behavioral intention. Overall, process quality, result quality, and interaction term β value of technology acceptance were significant, but they were not supported because they showed a negative (-) moderating effect. Specifically, among the components of AI service quality, responsiveness, personalization, and reliability showed significant statistical levels, but unlike the hypotheses, negative (-) moderating effects were not supported, and real-time, safety, and convenience did not show significant statistical levels, and negative (-) moderating effects were not supported. Sixth, innovation resistance showed a negative (-) moderating effect on the relationship between AI service quality and economic behavioral intention. The process quality was supported by showing a significant statistical level and a negative (-) moderating effect, but the result quality was rejected because it did not show a significant level. Specifically, responsiveness, real-timeness, and personalization among the components of process quality showed a significant negative (-) moderating effect. Result quality showed a significant negative (-) moderating effect only on safety among the components. Convenience and reliability showed a negative (-) moderating effect, but it was rejected because it did not show a significant statistical level.Key Words: Artificial Intelligence Service Quality, Economic Behavior Intention, Chinese Logistics Company, Consumer Commitment, Technology Acceptance, Innovation Resistance, Unmanned Couriership