Ethics and Strategy Innovation at Citigroup
- Resource Type
- Academic Journal
- Authors
- Harker, John
- Source
- Strategic HR Review, 2005, Vol. 4, Issue 6, pp. 16-19.
- Subject
- case-report
Case study
cat-HOB
HR & organizational behaviour
cat-EBEH
Employee behaviour
HR
Ethics
Sustainability
Citigroup
- Language
- English
- ISSN
- 1475-4398
The financial services sector is traditionally known for its focus on quick profits of “making the numbers,” but industry leaders are now waking up to the need for an ethical reputation. John Harker describes how Citigroup is taking a bottom‐up approach to building a culture of ethics and shared responsibility.