A Model with Priority Queue with Heterogeneous Customers concerning Service Time
- Resource Type
- Conference
- Authors
- Fujioka, Kaoru; Tanaka, Yuna
- Source
- 2023 IEEE Ninth International Conference on Big Data Computing Service and Applications (BigDataService) BIGDATASERVICE Big Data Computing Service and Applications (BigDataService), 2023 IEEE Ninth International Conference on. :159-160 Jul, 2023
- Subject
- Bioengineering
Communication, Networking and Broadcast Technologies
Computing and Processing
Engineering Profession
Signal Processing and Analysis
Simulation
Computational modeling
Automata
Big Data
Data models
queuing system
cellular automaton
dedicated queue
- Language
This study developed a cellular automaton model to investigate queuing systems with dedicated lanes for people requiring longer service times. The simulation results showed that the queue configuration has a significant impact on queue processing when a large number of people visit the queue at a steady rate. The results also revealed that the use of dedicated lanes for people with longer service times can improve waiting times and service order fairness. However, to maintain queue processing efficiency, the number of dedicated lanes for people with longer service times must be appropriately set based on their proportion among all people.