Trust and connection allow stakeholders to be more open and vulnerable with one another, thus setting the stage for expressing emotions, responding to each other's needs, and forming feelings of ‘suffering together with another’ (患难与共) [ ]the sharing of emotions regarding ambiguous and complex adversity enables stakeholders to feel strongly supported by each other, which helps them embrace challenges and redefine adversity as an opportunity to learn, grow, and contribute to society [ ]to minimize losses and persist with organizational practices, firms need to generate a range of viable solutions to respond quickly to adversity in the face of huge uncertainty [ ]Cabin Barbecue (木屋烧烤), another restaurant brand, not only received voluntary requests for pay cuts from middle-managers in Guangzhou, but also had employees from the IT division who spontaneously developed a program for take-out service within five days, which greatly helped the company with sales increases during the pandemic [ ]firms could also benefit from the blurring of boundaries in cross-sector partnerships, which would inspire innovative ways of working and novel approaches to solving problems