2019 16th International Conference on Service Systems and Service Management (ICSSSM) Service Systems and Service Management (ICSSSM), 2019 16th International Conference on. :1-6 Jul, 2019
2018 15th International Conference on Service Systems and Service Management (ICSSSM) Service Systems and Service Management (ICSSSM), 2018 15th International Conference on. :1-4 Jul, 2018