Business process reengineering in the public sector: A case study of the Contributions Agency.
- Resource Type
- Article
- Authors
- Harrington, Barbara; McCloughlin, Kevin; Riddell, Duncan
- Source
- New Technology, Work & Employment; Mar1998, Vol. 13 Issue 1, p43, 8p
- Subject
- Reengineering (Management)
- Language
- ISSN
- 02681072
Focuses on the problems of using business process reengineering (BPR) in the public sector organization called Contributions Agency. Discussion of the findings in relation to the current critique of BPR; Social science's assessment on the use of BPR; Implementation of radical organizational change with BPR.