As a result of the COVID-19 pandemic, many educators had to transition from face to face to online classes. Zoom has become a popular platform for live, online classes in different educational contexts including English language learning. This phenomenological study sought to gain insight into South Korean students’ satisfaction with Zoom breakout rooms in English communication classes. Participants included 25 undergraduate students attending English communication classes at a university in central South Korea. Data collection comprised an open-ended survey, a focus group, and individual interviews. Data analysis centered on examining significant statements and developing themes. The results of this study indicate that most students were satisfied with using Zoom breakout rooms for EFL classes. Further, students expanded on various benefits of using Zoom breakout rooms and provided recommendations for improvement. This paper concludes with practical implications and suggestions for future research pertaining to the use of Zoom breakout rooms in EFL classes.