호텔부문 : 호텔기업의 시장지향성이 서비스질, 고객만족에 미치는 영향에 관한 연구
A Study on the Effects of Market Orientation, Service Quality and Customer Satisfaction in Hotel
- Resource Type
- Article
- Source
- 호텔리조트연구 / Journal of Hotel & Resort. Aug 30, 2006 5(2):389
- Subject
customer satisfaction service quality internal marketing market orientation - Language
- Korean
- ISSN
- 1598-7760