Smart Business Process Management over Social Networks : Mechanism and Implementation
- Resource Type
- Article
Text
- Authors
- Yuechang Liu; Yong Tang; Muchao Ke; Yishan Fang
- Source
- International Journal of u- and e- Service, Science and Technology, 10/30/2015, Vol. 8, Issue 10, p. 293-302
- Subject
- Social Networks
Business Process Management (BPM)
Collaboration
- Language
- English
- ISSN
- 2005-4246
Business Process Management (BPM) has gained great success in business and industry. However, business processes and workflow has been greatly changed by the emergence of social network media in recent years. It is necessary to study a mechanism of the seamless integration of BPM tools with existing social network platforms. This paper aims at building a social BPM system at the minimum cost on multiple existing popular public social networks. An integrated social BPM mechanism is proposed and implemented through abstract social network definition, abstract definition of BPM with Event-Driven Process Chains (EPC) model and open platforms of the social networks. The mechanism has the merits of stand-alone design, seamless integration and crossing platforms. Under the support of the mechanism people achieve seamless collaboration on public social networks.