A Model Proposal for Monitoring Key Performance Indicators - a Case Study of the Faculty of Maritime Studies Kotor
- Resource Type
- Conference
- Authors
- Kapetanovic, Vera; Krcum, Maja; Kordic, Stevan; Petrovic, Igor; Dlabac, Tatijana
- Source
- 2024 28th International Conference on Information Technology (IT) Information Technology (IT), 2024 28th International Conference on. :1-4 Feb, 2024
- Subject
- Communication, Networking and Broadcast Technologies
Components, Circuits, Devices and Systems
Computing and Processing
Power, Energy and Industry Applications
Robotics and Control Systems
Signal Processing and Analysis
Analytical models
Frequency modulation
Key performance indicator
Education
Decision making
Quality control
Proposals
- Language
- ISSN
- 2836-3744
This paper presents a model proposal for monitoring Key Performance Indicators (KPI), based on the example of the Faculty of Maritime Studies Kotor (FMS), from the aspect of quality control. This is the way of measuring and monitoring the quality of work processes. The analysis of the self-evaluation process of the higher education institution was the starting point for the proposal of the model of an advanced information system that would help in monitoring key performance indicators. This case study can be applied not only to the educational process but also to all other activities that accompany the work of an educational institution.