How to provide Quality of Service guarantees on Internet: The lessons from airline and card-based payment sectors
- Resource Type
- Conference
- Authors
- M'Chirgui, Zouhaier; Penard, Thierry
- Source
- 2008 4th IEEE International Conference on Management of Innovation and Technology Management of Innovation and Technology, 2008. ICMIT 2008. 4th IEEE International Conference on. :923-927 Sep, 2008
- Subject
- Engineering Profession
Computing and Processing
Internet
Quality of service
Organizations
Companies
Business
Economics
Web and internet services
Quality of Service (QoS)
alliances
networks
- Language
The increasing demand for real-time applications (video conferencing, Internet telephony — VoIP— etc.) delivered over networks requires stringent Quality of Service (QoS) guarantees. Interdomain routing based on a Best-effort basis can hardly support end-to-end QoS. This paper argues that Internet services providers could form strategic alliances to coordinate their investments and provide innovative services with QoS guarantees. We draw some lessons from the alliances in the airline and card-based payment sectors and conclude that in the Internet sector the optimal organizational form should be a centralized alliance with an hub-and-spoke network structure.