近年来,物流业与制造业两业深度融合对物流企业与制造企业实施绩效产生了重要的现实影响.目前我国缺少聚焦两业深度融合创新发展实施绩效影响因素的系统研究.文章采用多案例研究方法,以国内的六家案例企业为研究对象,对两业深度融合创新发展实施绩效影响因素进行探究,基于单案例分析与多案例对比分析,构建相应的理论框架,为企业深化两业融合提供实践指导.研究表明:服务能力与创新能力是影响两业深度融合创新发展实施绩效的两大主要因素;客户需求对资产投入、流程优化、技术升级以及组织协同存在重要影响,在此过程中快速响应对客户需求的影响机制存在调节作用;资产投入、流程优化、技术升级、组织协同对服务能力、创新能力具有正向影响,合作主体异质性会对上述因素的影响产生调节作用;服务能力与创新能力是资产投入、流程优化、技术升级以及组织协同影响两业融合创新发展实施绩效的中介变量.创新性地结合两业深度融合创新发展的特点,构建影响两业深度融合创新发展实施绩效的理论框架,填补了既有研究的不足,为两业深度融合创新发展提供了全新视角,研究结论可以助推两业深度融合实践进程.
In recent years,the deep integration of logistics industry and manufacturing industry has had a great impact on the implementation performances of both logistics and manufacturing enterprises.At present,however,there is a lack of comprehensive research on factors that influence the performance of deep integration and innovation development of the two industries in China.Considering six selected case enterprises from China as the research object,this paper adopts a multi-case study method to investigate factors affecting the implementation performance of deep integration of the two industries.Based on the re-sults obtained from single-case analysis and multi-case comparative study,a corresponding theoretical framework is constructed to provide practical guidance for enterprises to deepen the integration of the two industries.Results have shown that,firstly,service ability and innovation ability are the two core factors affecting the implementation performance of deep integration of the two industries;Secondly,customer demand plays a significant role on asset investment,process optimization,technology upgrading and or-ganizational synergy,while rapid response has a moderating effect on the influencing mechanism of cus-tomer demand.Moreover,asset investment,process optimization,technological upgrading,and organiza-tional synergy have a positive impact on service ability and innovation ability,and the heterogeneity of co-operation subjects will weaken the aforementioned influencing mechanisms.Thirdly,service and innova-tion capability play mediating effect on the impacts of asset investment,process optimization,technology upgrading and organizational collaboration.Based on the characteristics of the integration of the two indus-tries,the study constructs a theoretical framework and fills the gap of extant research,providing a new in-sight for the innovation development of the deep integration of the two industries.Furthermore,research findings can also help enterprises to better carry out in-depth integration and innovation development in practice.