Contextual Inquiry of Future Commuting in Autonomous Cars
- Resource Type
- Authors
- Steffen P. Walz; Sven Krome; Stefan Greuter
- Source
- CHI Extended Abstracts
- Subject
- business.industry
Computer science
05 social sciences
020207 software engineering
Usability
02 engineering and technology
Automation
Field (computer science)
Contextual inquiry
Entertainment
Order (exchange)
Human–computer interaction
0202 electrical engineering, electronic engineering, information engineering
0501 psychology and cognitive sciences
Use case
business
Set (psychology)
050107 human factors
Simulation
- Language
Millions of people consider their car-based commuting a daily hassle. Autonomous car technology promises a relief from driving related stress and may change the commuting experience fundamentally. So far, research in this field has mainly been focused on commuting in manually driven cars or on usability and safety issues of specific driver automation technologies. In order to explore how to design activities and entertainment for future commuting in fully autonomous cars, we conducted a contextual inquiry inspired field study with three car-based commuters in an improvised autonomous car. This paper introduces our research setup and presents preliminary findings. It contributes to the exploration of the design space of autonomous driving in two ways: (1) the paper describes a pragmatic approach to adapt a contextual inquiry for the exploration of future use cases of autonomous driving and (2) it also articulates design implications and temporal frames derived from our first set of user studies that we regard as essential for designing context-sensitive entertainment in future cars.