Objectives\ud \ud Following the 2005 contractual framework amendment, the expanding role of community pharmacy team members required a shift in entrenched views on roles and duties. This study aimed to report on community pharmacists’ opinions on skill mix and explore how they can be addressed so that skill mix may be optimised.\ud \ud \ud Methods\ud \ud An invitation to complete an online questionnaire was distributed via email, marked for the attention of the lead pharmacist. Following a low response, a paper‐based questionnaire was sent to all community pharmacies in England (n = 11,816). Questions elicited data about the respondent, the pharmacy (including staffing profile) and opinions on skill mix. \ud \ud \ud Key findings\ud \ud A total of 1154 returns were received, representing a 10% response rate. Of these, most were pharmacy chains (76%; n = 877), with 5–9 staff (54%; n = 600); commonly open 40–49 hours (42%; n = 487), dispensing