Multilevel Petri net‐based ticket assignment and IT management for improved IT organization support.
- Resource Type
- Article
- Authors
- Mukunthan, M.A.; Selvakumar, S.
- Source
- Concurrency & Computation: Practice & Experience; 7/25/2019, Vol. 31 Issue 14, pN.PAG-N.PAG, 1p
- Subject
- RESERVATION systems
ORGANIZATION management
TICKETS
ASSIGNMENT problems (Programming)
ERROR rates
SIX Sigma
- Language
- ISSN
- 15320626
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