An Ombudsman's Role in the Face of Confidentiality Violations.
- Resource Type
- Article
- Authors
- DIEHL, NICHOLAS
- Source
- Journal of the International Ombudsman Association. 2011, Vol. 4 Issue 2, p47-49. 3p.
- Subject
- *OMBUDSPERSONS
*CONFIDENTIALITY in mediation
*CONFIDENTIAL communications
*DISPUTE resolution
*PROFESSIONAL ethics
*DISCLOSURE laws
*RIGHT of privacy
- Language
- ISSN
- 2153-2362
This case study explores a dilemma for an ombudsman who is torn between practicing to the standards of confidentiality and neutrality and addressing a confidentiality breach by a party following a mediation session. It raises questions of the role of the ombudsman and special challenges of working with multiple parties. [ABSTRACT FROM AUTHOR]