RELIABILITY OF AUTHENTICATED VERSUS NON-AUTHENTICATED HOTEL REVIEWS: TRIPADVISOR AND BOOKING.COM CASE.
- Resource Type
- Article
- Authors
- Balagué, Cristina; Martin-Fuentes, Eva; Gómez, M. Jesús
- Source
- Cuadernos de Turismo. 2016, Issue 38, p513-516. 4p.
- Subject
- *HEALTH resorts
- Language
- ISSN
- 1139-7861
The article discusses the analysis of the reliability of the authenticated versus non-authenticated review of hotels with the use of the websites TripAdvisor and Booking.com.