Health services research, vol 54, iss 1 Elliott, Marc N; Klein, David J; Kallaur, Paul; Brown, Julie A; Hays, Ron D; Orr, Nate; et al.(2019). Using predicted Spanish preference to target bilingual mailings in a mail survey with telephone follow-up. HEALTH SERVICES RESEARCH, 54(1), 5-12. doi: 10.1111/1475-6773.13088. UCLA: Retrieved from: http://www.escholarship.org/uc/item/8wh5q761